Mail Problems?

The domain has been redirected to for over a decade and may be retired or sold at any time. mail accounts have been working as a courtesy to former customers from before 2014, mainly for seniors who find change difficult. Nobody’s paid a nickel ever for the service, I pay it. Do not use it for important business, legal matters, etc as I might just decide to shut it down if costs or significant time needed to keep it running increases! Use Outlook, Telus, Gmail, YeeHaw for that.

If you expressly desire a LOCAL email address you may contact me and set one up for a $20 per year fee.

If you have trouble, use the webmail button on instead of a mail client. You get only so much space on the server. If you use modern client setup wizards they set up IMAP which leaves a copy of everything on the server too, and it eventually overflows.

Overflowed mailboxes are the most common problem – check that first. Go to and click the WEBMAIL icon. Log in. empty or purge your TRASH Folder, then go to the SENT folder and Empty all the files over a week old. Go back to your TRASH and empty or purge it again. That should fix it.
If you still have problems, call 996-4008 and I will check things. If I need to come set up or fix your end, it will only cost you $35.

Passwords: I don’t know your password, so if you’ve forgotten it you’ll have to call and set up another one. One that meets today’s security requirements.

CHANGE YOUR E-MAIL. If you’d like your old mail to go to another email address, email or text 996-4008 with your old fsjames account and your new one (gmail, outlook, yahoo, etc.) and I will direct fsjames mail to it. I don’t need any of your passwords to do that. You can also have an mail account for a fee.

Organize your mail if you just can’t throw away those 12 year old jokes from your sister: Make an Old Mail folder and move old messages to it
Thunderbird, Windows Mail:
-File Menu -> New -> Folder..
-Give the mailbox a name (i.e “old mail”) and Create as a subfolder of “Local Folders”

Microsoft Outlook
-File Menu -> New -> Folder..
-Give the mailbox a name (i.e “old mail”) and place the folder inside “Personal Folders”

Apple Mail
-Mailbox Menu -> New Mailbox..
-Give the mailbox a name (i.e “old mail”) and set the location to “On My Mac”

Don’t use anymore? Please call or text 996-4008 and let me know so I can remove the old account. At the end of each year, I look at the mail server. If you haven’t logged in (I can tell that much) in 6 months, I will automatically delete the account and everything in it.

Telus Mail change is now hosted by Google. Just go to with your browser and sign in with your account and password. It may force you to change your password the first time.
If you need to use a mail client, add a new gmail account with your email and password and delete the old Telus one. Or call and set up remote so I can do it for you.

TLDR…. fsjames mail is WEBMAIL only. I won’t even help you set it up on Outlook, Thunderbird or Windows mail.